Mary ShoresRental Property Owners: Use This List to Get the Most Out of Your Collection AgencyWhen you own a rental property and sign with a collection agency, it can be overwhelming to know what the expectations are.Aug 5, 2021Aug 5, 2021
Mary Shores5 Quick Tips to Instantly Improve Your CommunicationThere is an art to communicating.Jun 25, 2021Jun 25, 2021
Mary ShoresThe Trick to Start a Business (Or Anything Else)If you’re doubting yourself and feeling uncomfortable with the progress you’re making, you need this message. If you’re afraid of taking…Apr 22, 2021Apr 22, 2021
Mary ShoresAt Work: How to Communicate ‘No’ Without Saying ‘No’What’s your reaction when you ask someone for help or you make a request and that person’s response is, “No”? You probably feel defeated.Apr 9, 2021Apr 9, 2021
Mary ShoresUse the 3 C’s to Enhance Your Customer Communications TodayDo you know your company needs a stronger communication strategy with your customers, but you’re not sure where to begin? If you’re facing…Feb 2, 2021Feb 2, 2021
Mary ShoresBefore 2021, Let’s Look Back at 2020How would you like to step into the new year as the best version of you?Dec 31, 2020Dec 31, 2020
Mary ShoresThe Empathy Revolution: Why Empathy Will Increase Your Agency’s RevenueEmpathy has been the buzzword in business over the past year, and for some of you, it may have you shaking your head and wondering, What…Jul 21, 2020Jul 21, 2020
Mary ShoresLevel 10 Collectors Possess These Four TraitsI’ve talked to many agency owners and managers who tell me how much time they spend putting out fires.Jul 14, 2020Jul 14, 2020
Mary ShoresCommunicating With Empathy in Times of CrisisOne big thing I want you to know is that words can steer people’s feelings one way or another.Apr 7, 2020Apr 7, 2020
Mary ShoresWhy Your Business Needs Communication TrainingWe train our teams on our software systems, company policies, and expectations. We make a huge investment in every team member we bring in…Mar 3, 2020Mar 3, 2020
